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YOUR FREE COURTESY CAR AND COLLISION MANAGEMENT SERVICE
If you have been involved in a road-traffic collision which was not your fault, 24Hr Claims is here to provide you with comprehensive credit hire and credit repair service. We take on your claims, ensuring you remain stress free and mobile at what is often a distressing time.
Our expertise and proactive approach allows us to provide high-quality, exemplary assistance and thus minimising the impact on your life.
We will deliver a like for like replacement vehicle to your home address anywhere in the UK within 24 hours as we understand you will need a vehicle to get back on road as soon as possible. Our fleet of vehicles are brand new and well maintained as we believe in providing an exceptional customer experience.
QUALITY VEHICLE REPAIRS
We will arrange our Trusted Approved Repairer to Repair Your Vehicle At No Cost To You, To The Highest Of Standards. No Corners Cut. No Cost Spared. We will have your vehicle Back In Pre Accident Condition.
SECURE STORAGE AND RECOVERY
We Will Recover Your Vehicle From The Scene Of An Accident As Soon As you Get In Touch With Us And Store Your Vehicle In One Of Our Secure Facilities, Where Our Qualified Engineer Will Assess Your Vehicle.
We provide a claim management service that takes as much anxiety out of the claim process as possible! We add value by taking a technical hard to understand – process, and simplify it for you to receive well informed & transparent service to ensure your claim is settled as soon as possible. We know what insurers usually require and can advise you of this on day one to enable you to obtain the documents and paperwork required.
Two of the most common quotes we here...
Naturally, this is often your first response. However, most big insurers use ‘accident management companies’ to deal with claims. These companies act on behalf of the insurer and are tasked with keeping the insurer’s costs down, rather than getting you your full entitlement. The only way to ensure you get your full pay-out and keep your policy clean is to call us today.
We usually hear this when the other party’s insurer believes the accident was their driver’s fault. This is good, but giving them control over your claim gives them control over your pay-out. This is not in your best interests, so make sure you call us as soon as possible to ensure you have control over your claim and get the compensation you deserve.
No, we make sure your own no claims bonus is not affected in any way. We also make sure your risk profile and premium with your own insurer are unaffected. If you use your own insurer, even when the accident is not your fault, this can still negatively impact your policy and increase your annual premium. Call us today to make sure this doesn’t happen!
The period of time a claims will take to settle will differ depending on the speed of response from the third party insurer and the nature of the road traffic incident this can take anywhere from 1 month to 3 months to settle.
Please call us and our friendly and experienced claim handler will go through the incident with you to determine whether your accident is non-fault
No! You will not need to pay your policy excess with us. Our team will claim directly through third party insurers therefore you do not need to pay any excess.
If your vehicle does not drive give us a call and well arrange for your vehicle to be recovered and stored in our secure vehicle storage facility. You can also arrange your own vehicle recovery and recover the costs for you.
First thing is safety so pull over to a safe place if you are able to do so and make sure if you or anyone else is injured to call an ambulance. Take pictures of the damage on your vehicle and include damage of third party vehicle with registration visible and exchange details with third party driver, Drivers name, DOB, Insurance company, Vehicle reg, vehicle make/model also note down the location, date, time and weather conditions. Finally give us a call and well manage your entire claim from start to finish